The Doña Ana Crisis Triage Center, CTC, a vital community resource for individuals experiencing behavioral health or substance use crises, has officially earned its accreditation from The Joint Commission, the nation's oldest and most respected independent accrediting body in healthcare. This recognition represents the highest standard in safety, clinical quality, and continuous improvement—and assures the public that the CTC delivers care grounded in nationally recognized clinical best practices.
Since opening in January 2025, the CTC has provided stabilization and support to hundreds of individuals and families, offering short-term behavioral health and social support services in a compassionate therapeutic setting. The center is designed to help people in crisis avoid unnecessary hospitalization or incarceration while connecting them to ongoing community-based care and recovery resources. The care team at the CTC includes peer support specialists, clinicians, nurses and doctors ready to help.
“Achieving Joint Commission accreditation sends a powerful message to the community we proudly serve: We are serious about quality, safety, and doing what’s best for every guest who walks through our doors,” County Commission Chair Christopher Schaljo-Hernandez said. “This elite and rare recognition for a facility of our kind validates the work of our entire team and affirms our promise to care for every individual with dignity, professionalism, and compassion.”
Operated by Summit BHC, a national leader in behavioral healthcare, in close partnership with Doña Ana County, the CTC reflects a shared commitment to high-quality public health services. This innovative public-private model brings together national clinical excellence with deep community roots.
The Joint Commission has been evaluating and accrediting healthcare organizations for more than 70 years. Its Gold Seal of Approval® is a widely recognized symbol of quality and trust that signals an organization’s commitment to safety, accountability, and continuous improvement. Accreditation involves an intensive review process in which Joint Commission surveyors evaluate performance in areas such as care delivery, staff qualifications, emergency management, infection control, patient rights, and environment of care.
For more information or if someone you know needs help, visit the donaanacrisiscenter.com or call 575-587-8080.
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